IE11 - Image Manager errors out, cannot add images to the Telerik RTE

Description

Install latest 7.3.0 build as FQDN site w/remote SQL db
Log in as HOST in IE 11
Create a NEW page
open Image Manager

Actual Result"
1. Image Manager does open
2. In Dev Tools there's an error
3. When I click "Cancel" or the red 'x' at top right neither fire. I am unable to close Image Manager
4 To clear Image Manager I must close the Edit Content pop up and that generates an error

Error when "Image Manager" is opened in IE11:

SCRIPT438: Object doesn't support property or method 'attachEvent'
File: Telerik.Web.UI.WebResource.axd, Line: 12171, Column: 19

Error when "Edit Content" pop up is closed in IE11

SCRIPT438: Object doesn't support property or method 'attachEvent'
File: Telerik.Web.UI.WebResource.axd, Line: 12171, Column: 19

Expected Result:
No error opening Image Manager in IE11
I can add a single or multiple images
I can close the Image Manager in IE11
No error in closing the Edit Content pop up in IE11

QA Test Plan

None

Activity

Show:
Francesco Rivola
July 28, 2014, 4:45 PM

Final team decision is to do not fix it as part of 7.3.2

cathal connolly
September 12, 2014, 6:22 PM

partially fixed i.e. the telerik issues are gone now so it opens and closes correctly, however entries are not shown. That's a separate issue around that as the data is being returned but an IE11 styling issue means that it is hidden (an iframe issue I believe). I will leave this ticket open until I can find that ticket and assign it to this as duplicate

cathal connolly
September 25, 2014, 2:36 PM

oddly enough this now appears to work as expected (7.3.3.112) in IE11 -can QA please verify?

cathal connolly
September 25, 2014, 2:37 PM

Could you do me a favour and try to test this in the latest 7.3.3 build, it seems to be working (which surprises me as I thought we needed a css fix, but perhaps a css change elsewhere resolved it)

Ken Grierson
September 27, 2014, 12:39 AM

This is now working in 7.3.3 build 115
Clean installation and upgrade
Tested in Chrome FF IE 8,10 and 11

Assignee

Unassigned

Reporter

Ken Grierson

Story Size

Unknown

Severity

Major

Triage

Verified

Reported in Build #

Fixed in Build

Dev Owner

None

Includes Code Fix

No

Documentation Required

No

Trouble Ticket

None

Requires More Info

None

QA Story Points

None

QA Owner

None

Injected

None

Automation Required

None

Code Review Owner

None

Story Points

1

Components

Fix versions

Affects versions

Priority

High
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