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Cannot send email using async mode

Description

I have two installation of DNN 7.4.2. In both instance I can send email using sync mode, in one I cannot send email using async mode.

The smtp settings are correct, in fact using test function in "host setting" page (smtp tab) the test email is sent successfully.

I have tried to send async email using newsletter module. When the email fails to be sent, I got this entry in events:

Message:Mailbox unavailable. The server response was: 5.1.1 : Recipient address rejected: User unknown in local recipient table

StackTrace:

at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, Boolean allowUnicode, SmtpFailedRecipientException& exception)
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at DotNetNuke.Services.Mail.Mail.SendMailInternal(MailMessage mailMessage, String subject, String body, MailPriority priority, MailFormat bodyFormat, Encoding bodyEncoding, IEnumerable`1 attachments, String smtpServer, String smtpAuthentication, String smtpUsername, String smtpPassword, Boolean smtpEnableSSL)

Seeing this error, it seems a misconfiguration problem, but I cannot explain why the emails are sent using sync mode....

QA Test Plan

None

Activity

Show:

eclipse79 November 26, 2015 at 5:08 PM

I think that the issue is not related to newsletter module, but to dnn method used to send email.

Chris Paterra November 25, 2015 at 6:58 PM

As of Platform 8, the Newsletter module has been removed from the product. It is now an external project here: https://github.com/DNNCommunity/Dnn.Newsletter

Won't Fix

Details

Assignee

Reporter

Story Size

Unknown

Severity

Major

Triage

Triaged

Includes Code Fix

No

Components

Affects versions

Priority

Created November 25, 2015 at 8:46 AM
Updated November 26, 2015 at 5:08 PM
Resolved November 25, 2015 at 6:58 PM

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